The event was the first of many at Burgas Airport part of 10th anniversary celebrations of Fraport Twin Star Airport Management AD
The operator of Varna Airport and Burgas Airport presents the new conditions of passengers’ and aircraft’ service at the two Black Sea airports, both in terms of infrastructure and programs with a focus on the passengers’ experiences during their stay at the airport applying in the category Customer Focus.
Burgas Airport is operated by Fraport Twin Star Airport Management AD
Новая программа обслуживания пассажиров
A comfortable and relaxed airport experience to our passengers through our brand new VIP Lounge Service
Fraport Twin Star entered for Award for Customer Focus in this year’s European Business Awards. Vote Now.
Airport charges are levied for the take-off, landing and parking of aircraft (including noise and emissions) as well as for the use of passenger facilities. They are used solely to refinance airport infrastructures and the resulting operating expenses. Burgas and Varna Airports are permanently growing, and our ground staff is well prepared for that. Our core competences when it comes to ground handling services are: security, competence, customer orientation and friendliness. Our teams have a proven track record of extremely high level of efficiency and flexibility, a very attractive price-performance ratio and complete service from check-in to take-off of aircraft.
Tariff Regulations of Burgas Airport and Varna Airports
Passengers with Reduced Mobility Fee
We would like to inform you that by virtue of Regulation (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air and after consultations with users of both Burgas and Varna airports, with a decision taken on 25.02.2009, the Management Board of ‘Fraport Twin Star Airport Management’ AD has introduced a PRM fee for Burgas airport amounting to € 0,22/per departing passenger and for Varna airport amounting to € 0,24/ per departing passenger. The abovementioned fee will be levied by all air carriers using Burgas and Varna airports and it will be collected starting from 09.03.2009 for Burgas airport and from 01.03.2009 for Varna Airport. By virtue of Art. 298 of the Trade Law this information is designed for all actual and potential Airport users willing to use Burgas and Varna airports. All persons operating aircrafts, vehicles or machinery at Varna and Burgas Airports, as well as those entering the airport on foot or by vehicle, are subject both to these airport user regulations and to the associated instructions for their implementation issued by the operator of this airport - Fraport Twin Star Airport Management AD.